A few helpful answers
Frequently asked questions
How rooms, packages, payments, travel details, and guest communication work.
Everything clear before you reserve.
The specific retreat page always controls its final package details and availability.
Browse retreatsWhat does a retreat package include?+
Every retreat is different. Its page lists exactly what is included and excluded, along with the destination, dates, accommodation, activities, meals, room choice, and per-guest price before reservations open.
How do shared rooms work?+
A shared room is sold one individual spot at a time under its room name. If friends want to room together, each person must reserve an available spot in the same named room. Availability updates as spots are booked.
Does a private room include a second guest?+
No. The listed price is per guest and the room is private to that guest. A second guest is allowed only when the package offers a paid additional-guest option. The guest fee and maximum count are shown during booking.
Can I come by myself?+
Absolutely. These retreats are built for readers to meet one another. You can choose an available private or shared-room package without already knowing another attendee.
Who can attend?+
Retreats are currently for adults age 21 and older. Every primary and additional guest must have a separate verified email and traveler profile.
Can I pay over time?+
When a retreat is more than 90 days away, an eligible payment plan begins with 50% at booking. The website calculates equal monthly charges automatically, with the final amount due 30 days before the retreat. Payment plans are nonrefundable.
What is the cancellation and refund window?+
For refundable payment options, the deadline is the earlier of 30 days after booking or 60 days before the retreat. No refunds are given within 60 days of the retreat. Payment plans are nonrefundable.
What happens if an automatic payment fails?+
You have five calendar days to update the saved card and resolve the balance. If it remains unpaid after that grace period, the booking is canceled and prior nonrefundable payments are forfeited.
How are flights and airport transportation handled?+
Your traveler portal asks whether you are arriving by air or car. Flight and arrival details help the host team plan transportation when it is included or offered for that retreat. The retreat page explains what transportation is included.
Will I be added to a group chat?+
Guests can consent to retreat-related SMS and WhatsApp invitations. The host team creates groups for each retreat, and guests may leave or withdraw future messaging consent at any time.
Where will I find the exact property address?+
Public pages show the city and state. Exact private lodging details are shared securely with confirmed guests when the host team is ready to release arrival information.
Where do I manage my booking?+
Use the Guest Portal with the email attached to your booking. A verification code sent by email gives access to payment dates, transaction history, saved-card settings, invitations, traveler information, and air or car plans.